Privacy Policy
Effective date: 10th February 2026
Laima Candles (“us”, “we”, or “our”) operates the https://www.laimacraftedcandles.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We request that you read our privacy policy carefully as it contains important details as to who we are, how and why we collect, use, store and share your personal information, your rights regarding your personal information.
We use your data to provide and improve the Service. By using our service, you agree to the collection and use of information in accordance with this policy.
Types of Data Collected
Personal Data
In the course of enquiring about our services, or purchasing our services/products, via our website, sending us an email, calling us, or communicating with us in any way, you are voluntarily providing us with the information which we collect.
Throughout contacting with us, or while using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, postcode, City, country
Laima Candles uses the collected data for various purposes:
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To provide and maintain our Service, this includes sharing your data with third parties, for example couriers, to ensure your requests and purchases are answered and fulfilled correctly.
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To notify you about changes to our Service
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To allow you to participate in interactive features of our Service when you choose to do so
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To provide customer support and update you on the progress of your order
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To bill you for services purchased (for example, provide a pro-forma, invoice, process payment). Please note we use third parties for secure credit/debit card processing, as noted under ‘payments’ below.
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To gather analysis or valuable information so that we can improve our Service
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To monitor the usage of our Service
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To detect, prevent and address technical issues
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To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Disclosure for Law Enforcement
Under certain circumstances, Valentte Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Valentte Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
* To protect and defend the rights or property of Valentte Ltd
* To prevent or investigate possible wrongdoing in connection with the Service
* To protect the personal safety of users of the Service or the public
* To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. All data transferred between parties is encrypted by SSL. All of our systems are SSL secured and PSI secured. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.